| 2:00-2:05 PM
||Welcome Note: Kalpana Singhal, Founder and CEO Techplus Media
| 2:05-2:15 PM
Enhancing Customer Experience with Cloud in the Payment Industry
Digital innovation and the cloud are changing how companies engage their customers in every interaction, particularly how they deliver information as well as products and services. Many organizations seeking to build a better customer experience are increasingly focusing on elevating the human experience, and cloud technology often plays an essential role. This session elaborates on how to drive customer experience with seamless payments and innovations in financial technology.
Ramesh Narasimhan, CEO, India, Worldline Merchant Services
- The future of customer-centric innovation in the payment industry
- Why is CX a key battleground in a digital-first financial services landscape?
- How have customer expectations changed?
- How can you create tangible value through next-level CX?
- Is hyper-personalization the next step in CX?
- What does a seamless customer journey look like in 2022 and beyond?
| 2:15-2:45 PM
Cloud 3.0: Why do CEOs Need to Take the Lead?
Technology, and cloud more specifically, is becoming ubiquitous and is increasingly becoming an essential lever for how any organization operates as it offloads commodity capabilities to cloud providers. Cloud is not merely a binary technological modus operandi. Rather, it has evolved significantly over the years from Cloud 1.0, to the emergence of Cloud 3.0 today which provides multi-faceted benefits. While the cloud allows for externally-facing competitive advantages, it also helps strengthen the organization internally, making it more resilient, more agile, and easier to transform. This opening discussion will share the view of the cloud journey and why CEOs must take the lead going forward.
Shailesh Davey, Co-Founder & Vice President of Engineering of Zoho Corp.
| 2:45-3:00 PM
Empowering Digital Journey by Unlocking Value from Cloud
Cloud technologies are central to the digital acceleration. And cloud is a fundamental enabler of successful transformation. But cloud adoption alone is insufficient to motivate significant gains in revenue and profitability. The ability to integrate functions and processes, and to enable intelligence and interoperability, is a key determinant in fully exploiting the potential value of cloud.
Ajoy Menon, Senior Managing Director and Cloud First Lead, Advanced Technology Centers in India, Accenture
With the right approach, migration to cloud can be measured and manageable, while involving minimal transformation work. A cloud solution enables organizations to use an existing data system and to migrate on premise applications and virtual systems one at a time, when you are ready. This keynote session will guide you through the cloud and show you how to innovate and thrive by using the cloud.
| 3:00-4:00 PM
Born-in-the-Cloud: Risk or Advantage
Born in the cloud companies have typically been disrupters, innovating in their industries and contributing towards the cloud adoption landscape in India. For them, cloud has been a force multiplier, letting them innovate and scale quickly. Companies that are born in the cloud are at an advantage as compared to traditional players as they don’t deal with application modernization and data centralization. But there is a still a greater risk of having all their eggs in the off-premise basket, vendor lock in, and the cost. Hear from the industry leaders who have adopted this model and understand how cloud paved the way to develop a profitable business strategy while maintaining quality & safety.
Saugata Basu, Group Chief Digital and Information Officer, Kalpataru Group
Varundeep Kaur, CIO, Spice Money
Nikhil Paul, CIO, 6d Technologies
Joydeep Dutta, Former ED & Group CTO, CDSL
| 4:00-4:30 PM
| 4:30-5:30 PM
Cloud Convergence with AI for Data Driven Innovation
Most enterprises believe that the converged platform of cloud, data, and AI will drive important transformations in the technology industry landscape. Even though this convergence is still at its infant phase, incredible advancements are imminent during evolutions that cloud, data, and AI together would bring. This panel will analyze how businesses that leverage AI & data in the cloud can set themselves up with a huge critical advantage.
Shashank Saxena, SVP, Enterprise Architecture - Retail Banking Assets, IDFC First Bank
Sharad Kumar Agarwal, CDIO, JK Tyres
Dhruv Rastogi, VP & Head of Data Science, IKS Health
Meheriar Patel, Group CIO, Jeena & Company
Vidhya Veeraraghavan, Artificial Intelligence Lead, Standard Chartered Bank
Jaspreet Singh, Partner & National Leader – Client and Markets (Trust and Transformation), Grant Thornton Bharat LLP
Empowering Secure Distributed Work
Ananth Subramanian, Executive Vice President and Head IT, Kotak Mahindra Asset Mgt Co.
PS Reddy, EVP, CTO, StarTek
Sharad Kumar Agarwal, CDIO, JK Tyre & Industries
Dipu KV, President, Head Operations & Customer Service, Bajaj Allianz General Insurance
Dixit Roy Mahidhara, Director Enterprise Sales, Citrix
V Srinivasa Rao (VSR), Consulting Editor, TechPlus Media and Chairman and MD, BT&BT
- Digital workplace strategy that drives user adoption
- How to deliver consistent employee experience
- How to improve your distributed workforce efficiency and dexterity
- Seamless collaboration with unified access
- VPN-less solution with zero trust access
| 5:30-6:00 PM
Benefits of Bringing Analytics to the Cloud
As per a recent McKinsey study, companies that use data-driven B2B sales-growth engines report above-market growth and EBITDA increases in the range of 15 to 25 percent. High-tech, retail, and banking organizations have created analytic strategies to mine and monetize data to drive business outcomes.
Anupam Gupta, Vice President - Advanced Analytics, Optum Global Solutions India
Cloud technology is transforming the IT industry and is only growing in popularity. From cost savings to scalability, moving to a cloud-based solution offers agility and allows organizations to be competitive, no matter the industry or organization size.
This session highlights how analytics solutions, now available via the cloud, help organizations of all shapes and sizes to measure value and improve financial performance through on-demand dynamically variable data processing.
Dynamic Control with ZTNA for Cloud Success
Zero trust is a terrific security standard; however, it gets effective only when we have the proper technology like ZTNA implemented at the backend & have skill to enforce it. If implemented completely, it dramatically decreases the cybersecurity risk. This session will explore whether ZTNA should be a priority for your organization or not, and touches on the role of users, devices, and network. How can you reach optimal cloud security? Discover where to begin in your journey to reach strong cloud security and how to transform digitally, all while maintaining a Zero Trust security approach.
Manoj Sarangi, Senior Vice President, National Securities Depository Limited (NSDL)
| 6:00-6:30 PM
Cloud Innovations Awards Ceremony (Virtual)
| 6:30 PM Onwards
||Closing and Vote of Thanks